Privacy Policy
Effective: March 16, 2026
1. Who we are
The Candel Agency ("we," "us," "our") operates the website candelagency.com. This policy explains how we collect, use, and protect your personal information when you visit our site or submit an application.
2. Information we collect
When you submit an application through our website, we collect:
- Your name
- Company name
- Primary city or market
- Phone number
- Monthly ad budget range
- How you heard about us (optional)
- Any additional notes you provide (optional)
We also collect standard web analytics data such as IP address, browser type, and pages viewed through server logs.
3. How we use your information
- To review your application and determine if we're a good fit
- To contact you regarding your application
- To send you relevant information about our services
- To improve our website and services
4. How we store your information
Your application data is stored securely in our database hosted by Supabase (PostgreSQL). We use industry-standard security measures to protect your data. Application notifications are sent via Resend (email service). We do not store payment information — all billing is handled directly through Google and Meta ad platforms.
5. Sharing your information
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and conducting our business (e.g., hosting providers, email services), subject to confidentiality agreements.
6. Cookies
Our website may use essential cookies for functionality. We do not use third-party tracking cookies or advertising pixels on candelagency.com.
7. Your rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at admin@candelagency.com. We will respond to your request within 30 days.
8. Changes to this policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact
Questions about this policy? Email us at admin@candelagency.com.